Terms & Conditions
Last updated: 6/21/2026
1. Who you are contracting with
PayNudge (the "Service") is provided by PayNudge ("we", "us", the "Seller"). By using the Service you ("you", the "Customer") enter into a binding agreement with the Seller.
2. Acceptance
By creating an account or continuing to use the Service you agree to these Terms. If you do not agree, do not use the Service. You confirm you are of legal age and, if signing on behalf of a business, that you have authority to bind that business.
3. The Service
PayNudge helps contractors automatically follow up on overdue invoices, primarily by SMS, by reading invoice data from connected accounting systems such as QuickBooks.
4. Acceptable use
You must not, and must not allow anyone else to:
- Use the Service unlawfully, fraudulently, or to send spam.
- Infringe anyone's intellectual property or privacy rights.
- Interfere with the security or integrity of the Service, including probing, scanning, scraping, or introducing malware.
- Reverse engineer, resell, or redistribute the Service.
5. Your account and content
You are responsible for keeping your credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date. You retain ownership of the content and data you put into the Service and grant us a limited licence to host and process it solely to operate the Service.
6. Intellectual property
We retain all right, title and interest in and to the Service, including software, documentation, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service within your chosen plan.
7. Payment, subscription, taxes and refunds
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, sales tax, currency, cancellation and refund mechanics are governed by Paddle's Buyer Terms. See also our Refund Policy.
Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from your account or via paddle.net.
8. Service availability
We work hard to keep the Service available, but we do not guarantee that it will be uninterrupted or error-free. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
9. Liability
To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is capped at the fees you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, consequential, or special damages, including loss of profit, revenue, data or goodwill. Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.
10. Indemnity
You agree to indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these Terms.
11. Suspension and termination
We may suspend or terminate your access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the Service at any time by cancelling your subscription. Upon termination, your access ends and we will delete your data after a reasonable export window, subject to legal retention requirements.
12. Changes
We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance.
13. Governing law
These Terms are governed by the laws of the Seller's jurisdiction. Any disputes will be resolved in the courts of that jurisdiction.
14. Assignment and force majeure
You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control.